When buying an Apple iPhone, customers receive the Apple Limited Warranty, which provides coverage for their device for typically one year from the purchase date. This warranty safeguards against manufacturing defects and hardware failures but does not cover damage from accidents or unauthorized modifications. For extra protection, customers can opt for AppleCare or AppleCare+, which extends the warranty period and includes coverage for accidental damage with a service fee.
It’s important for iPhone users to understand what these warranties include and how they can benefit from them. The standard warranty includes hardware repairs and technical support.AppleCare and AppleCare+add more benefits, such as extended technical support and additional hardware coverage. Users should be aware of the terms and period of their coverage. This helps ensure they can make the most of the warranty services offered by Apple.
In case of a warranty claim, iPhone users can check their coverage status online using their device’s serial number or directly from their device settings. For service, they can contact Apple Support, make an appointment at an Apple Store or authorized service provider. It’s important to have all relevant information on hand, including the iPhone’s serial number and details of the issue when seeking support. You can check your coverage on this website:
https://checkcoverage.apple.com/
Understanding Your Apple iPhone Warranty
What’s Covered?
Your new iPhone comes with a one-year limited warranty from Apple. This warranty covers defects in materials or workmanship under normal use. It doesn’t cover accidents or damage you caused. Apple also gives you up to 90 days of free tech support to help with setting up your phone or troubleshooting any issues.
AppleCare+: Extended Coverage and More
If you want more protection, you may buy AppleCare+. This extends your coverage for two years and adds accidental damage protection. That means Apple will fix your iPhone if you drop it or spill water on it (though you may have to pay a service fee).
Table: Limited Warranty vs. AppleCare+
Filing a Warranty Claim
Things to Remember
For more details, visit Apple’s website.
Key Takeaways
Warranty Coverage and Terms
When you buy an iPhone, you get a warranty from Apple that offers different types of coverage. This warranty and the extra protection you can purchase help you in case of technical issues or accidents. Let’s go through what these entail.
Understanding Apple’s Limited Warranty
Apple’s Limited Warranty for the iPhone covers the device forone year from the purchase date.It includes service coverage for adefective battery. If the battery holds less than 80% of its original capacity, Apple offers service as covered under the warranty. Apple also helps with other hardware failures not due to accidental damage or misuse.
AppleCare and AppleCare+ Extended Protection
AppleCareis the standard protection you receive with your iPhone. It includes90 days oftechnical supportand a one-year warranty forhardware repair. You can opt forAppleCare+, which extends coverage further. It providesup to two years of technical support and hardware repair coverage.This plan includesup to two incidents ofaccidental damage protectioneach period of 12 months, but a service fee applies.
Accidental Damage Coverage
The accidental damage that AppleCare+ covers may includescreen damageor other unexpected mishaps. For each incident, there’s a service fee:$29 for screen damageor$99 for other types of accidental damage.Remember that the coverage takes effect only when you have an active AppleCare+ plan for your iPhone.
Hardware Repairs and Service Fees
Hardware issues that are not accidental can also arise. Battery service is often a common repair need. Under the regular warranty or AppleCare+, there’s no fee for battery service if it is defective. For other types of hardware repairs, Apple performs them at no cost if covered. But if it’s accidental damage with AppleCare+, you will have to pay the service fee based on the damage type.
With these protections in place, your iPhone has substantial support against the unexpected. Whether your concern is the battery, screen, or other hardware elements, Apple provides several options to ensure your iPhone keeps running smoothly. For all services, you can seek help directly from Apple, ensuring a professional repair or replacement process.
Warranty Claim and Support Process
When you need to claim your iPhone warranty or seek support, it’s crucial to understand the process fully. This section will guide you on how to check your coverage status, what technical support and service options are available, and the various channels through which you can access support.
Checking Coverage Status and Expiry Date
To check if your iPhone is still under warranty, you need your device’s serial number. Find it by opening theSettingsapp, tappingGeneral, thenAbout. With the serial number, visitApple’s warranty status websiteand sign in with your Apple ID. You might need to perform two-factor authentication for security. Here you’re able to view your warranty or AppleCare agreement number, expiry date, and proof of coverage.
Technical Support and Service Options
For technical issues, you can get help from Apple directly. If your warranty is active, you might be eligible for complimentary repairs. Head to an Apple Authorized Service Provider or an Apple Store. Some issues may qualify for mail-in repairs. If you have AppleCare+, it may cover additional damages and provide a battery replacement if it holds less than 80 percent of its original capacity. Remember that the standard warranty doesn’t cover batteries worn from normal use.
Accessing Support Through Various Channels
Apple offers several ways to get support:
Each method requires your Apple ID and device information. Choose one based on your issue and convenience.
